Legal

Accessibility

Last reviewed 27 July 2026. Written to be read rather than to be survived — if any of it is unclear, tell us and we will rewrite the paragraph.

What we aim for

Semantic HTML, one h1 per page, visible focus outlines, text that reflows to 400% zoom, contrast that meets WCAG 2.1 AA for body text, and no content that depends on colour alone.

Keyboard

Everything on this site is reachable by keyboard, including the mobile menu and the cookie notice. A skip link is the first focusable element on every page.

Motion

We honour prefers-reduced-motion. There is no autoplaying media anywhere.

Images

Every photograph carries descriptive alt text. Decorative artwork is marked aria-hidden.

Tables

Wide tables scroll horizontally inside their own container rather than forcing the page sideways.

Problems

If something here blocks you, tell us and we will fix it: contact.

Our position

An owner comparing management quotes should not be blocked by our layout choices. We aim to meet WCAG 2.1 level AA across the site and to fix anything that falls short of it when we are told about it. This is a statement of practice rather than a certification: no third-party audit has been carried out.

Structure and semantics

Every page uses a single h1 followed by a sensible heading order, landmark elements for the header, navigation, main content and footer, and a skip link as the first focusable element. Lists are marked up as lists, tables have header cells and captions, and the breadcrumb trail is real markup rather than decoration.

Colour and contrast

Body text, headings and interface labels are checked against their backgrounds for AA contrast. Nothing on the site is communicated by colour alone — the labels that mark our own picks, local companies and long-stay operators all carry text as well as a colour.

Typography and zoom

Text is set in relative units and the layout reflows without horizontal scrolling up to 400% zoom. Line length is capped on long-form pages so that running text stays readable at large text sizes.

Keyboard and focus

Everything interactive is reachable and operable by keyboard, including the mobile menu, the expandable questions and the cookie notice. Focus outlines are visible and deliberately high-contrast; we do not remove them.

Images and artwork

Photographs carry descriptive alt text written for the image rather than for search engines. Decorative SVG artwork is marked aria-hidden so it is skipped by screen readers instead of announced as noise.

Motion and media

There is no autoplaying media, no carousel and no parallax on this site. Transitions are minimal and are disabled entirely for readers whose system requests reduced motion.

Tables and wide content

Comparison tables can be wider than a phone screen. Rather than shrinking text to fit, they scroll horizontally inside their own container so the page itself never moves sideways and the surrounding text stays at a readable size.

Known limitations

The site depends on a web font loaded from a third party; if that request is blocked, the fallback stack is used and layout is unaffected. Some source links open in a new tab, which is signalled in the markup.

Telling us about a problem

If any part of this site blocks you, write to us describing the page and what happened. Accessibility bugs go to the front of the queue, ahead of new content.

How we test

Keyboard-only navigation through every page type; the site rendered at 1900, 1400, 1100, 900 and 390 pixels wide to confirm nothing overflows or collapses; text zoomed to 400% to confirm reflow; contrast checked on body text, headings, links, table headers and the coloured labels; and every page reviewed visually at desktop and phone widths before it goes live. Testing is manual and honest rather than automated and green — a passing audit script would tell you less.

Why the site is built this way

Static HTML, semantic markup, system-legible structure and no JavaScript required to read anything. The only script on the site opens the mobile menu and dismisses the cookie notice; with scripting disabled, every page is still fully readable and every link still works. Content that depends on a framework to appear is content that some readers never get.

Content design choices that help

Plain language over jargon. Short paragraphs. Descriptive link text rather than “click here”, so that a screen-reader user tabbing through links hears where each one leads. Tables with real headers rather than layout grids. Consistent page structure across every market page, so that once you have learned one, you have learned them all.

What we are still working on

Long comparison tables remain the hardest thing on the site to use on a small screen. They scroll inside their own container, which is correct behaviour, but scrolling a wide table on a phone is never pleasant. If you have a better pattern that does not hide data behind a toggle, we would genuinely like to hear it.

Accessibility and the rest of the site's principles

The same instinct runs through the accessibility work and the editorial work: do not make the reader take anything on trust, and do not put obstacles between them and the information. A page that requires JavaScript to display a table is an obstacle. So is a fee we invented, or a ranking with no stated criteria. Both fail the same test.

That is also why the site is deliberately plain. There is no interactive comparison widget, no filter panel, no animated ranking. Those things look modern and they add failure modes — for screen readers, for keyboard users, for anyone on a slow connection at the far end of a rural road on Hawaiʻi Island, which is precisely the reader most likely to be researching who can manage a property out there.

How this page relates to the rest of the site

Our editorial standards — what we verify, what we refuse to publish and how corrections work — are set out separately in the editorial policy, and the criteria behind every ranking are on how we rank. Our commercial interest is declared on the about page, and our lack of any connection to Ad 2 Hawaiʻi is stated in full on the non-affiliation statement. Between those four pages and this one, there should be nothing about how this site operates that you have to guess at.